Privacy Policy
Prescott RV Storage
Prescott RV Storage ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, reserve a storage space, or manage your account online.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information"). The types of information we collect include:
Contact Information: Full name, physical mailing address, email address, and phone number.
Vehicle & Storage Details: Recreational vehicle (RV), boat, trailer, or vehicle details, including year, make, model, overall length, license plate number, state of registration, and proof of active insurance or registration where required.
Account Credentials: Username, password, and security preferences if you register for an online tenant portal.
Payment Information: Billing address and payment card or bank account details. Payment transactions are processed directly through secure, third-party payment gateways; we do not store full payment card numbers on our local servers.
Automated Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, access times, and general location information gathered through cookies and standard web server logs.
Facility Security Records: For security and facility management, on-site electronic access gate logs and security camera recordings may be retained.
2. How We Use Your Information
We use the information we collect to:
Process space reservations, lease agreements, and account setups.
Manage customer billing, issue invoices, and process monthly rental payments.
Communicate operational updates, gate access instructions, billing reminders, and administrative notices.
Verify authorized access to storage units and monitor facility security.
Maintain, improve, and optimize website functionality and user experience.
Comply with applicable legal requirements, lease contracts, and facility lien statutes under Arizona law.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may disclose your information under the following circumstances:
Service Providers: To trusted third-party vendors who assist with website hosting, cloud data storage, customer management software, gate access control systems, and payment processing.
Legal Obligations & Compliance: When required by law, subpoena, or court order, or to protect the safety, property, or legal rights of Prescott RV Storage, our customers, or the public.
Business Transfers: In connection with any merger, sale of business assets, or financing of all or a portion of our business.
4. Cookies and Tracking Technologies
Our website may use standard cookies, pixels, and web beacons to enhance navigation, analyze site traffic, and understand user preferences. You can configure your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Note that disabling cookies may affect the availability or functionality of certain website features.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to secure your personal information from unauthorized access, alteration, disclosure, or destruction. While we take standard security measures, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.
6. Your Choices and Access
Depending on your jurisdiction and relationship with us, you have choices regarding your personal data:
Account Information: You may review, update, or correct your tenant account details at any time by logging into your online portal or contacting our office.
Promotional Communications: You may opt out of promotional emails by following the unsubscribe instructions included in those communications. You will continue to receive operational and transactional messages regarding your lease and storage space.
7. Third-Party Links
Our website may contain links to external sites or embedded third-party tools (such as mapping services or tenant payment portals). We are not responsible for the privacy practices or content of these external websites. We encourage you to review their individual privacy statements.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations. When updates occur, the "Last Updated" date at the top of this policy will be revised. Continued use of our website or services following any updates signifies acceptance of the revised terms.